Executive Inbox & Information Flow Management

This course teaches assistants how to manage high-volume executive inboxes and prevent important information from being overlooked. Learners will discover strategies for organizing emails into categories, labels, and priority folders. The course explains how to triage messages, identify urgent requests, and draft responses on behalf of executives. Participants will study how to create daily or weekly summaries, reducing decision fatigue for leadership. They will receive templates for writing concise updates, follow-ups, and communication briefs. The lessons also cover how to manage documents, links, and attachments linked to email threads. Real practice examples show how to reduce clutter and maintain a clean, actionable inbox at all times. The program teaches assistants how to maintain a respectful, professional tone even when drafting on behalf of senior staff. By the end, participants will turn overwhelming email environments into elegant, manageable systems.

Format: Video tutorials + email templates
Duration: 4.5-hour course
What You’ll Learn: Email triage, digital organization, professional drafting skills
Target Audience: Assistants responsible for managing executive communication